Return policy

Return Policy

We strive to ensure your satisfaction with every purchase. If you're not happy with your product, you can return it following these guidelines:

  • Return Window: You can return your items within 30 days from the date of receipt for a full refund or exchange.

  • Product Condition: Returned items must be unused and in their original packaging with all accessories and manuals.

  • Non-Refundable Items: Certain products like opened fitness equipment (e.g., weight sets, machines) may not be eligible for return unless they are defective or damaged.

  • Return Process: To initiate a return, contact our customer service at [email protected] for a Return Merchandise Authorization (RMA) number.

  • Return Shipping: You are responsible for the return shipping costs unless the product is defective or was damaged during delivery.

  • Refunds: Once the return is received, we will process your refund to your original payment method. Shipping costs are non-refundable.