Return policy
We strive to ensure your satisfaction with every purchase. If you're not happy with your product, you can return it following these guidelines:
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Return Window: You can return your items within 30 days from the date of receipt for a full refund or exchange.
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Product Condition: Returned items must be unused and in their original packaging with all accessories and manuals.
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Non-Refundable Items: Certain products like opened fitness equipment (e.g., weight sets, machines) may not be eligible for return unless they are defective or damaged.
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Return Process: To initiate a return, contact our customer service at [email protected] for a Return Merchandise Authorization (RMA) number.
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Return Shipping: You are responsible for the return shipping costs unless the product is defective or was damaged during delivery.
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Refunds: Once the return is received, we will process your refund to your original payment method. Shipping costs are non-refundable.